Filed under: Work Bitching
In my capacity as a receptionist, I have the supreme joy of interacting with the public not only in person, but also via telephone. The following is a transcript of a conversation I had yesterday with a person trying to reach someone at my company.
Me: Good afternoon, thank you for calling “—–,” how may I help you?
Joe Q. Public: Um, hi there, um, hang on a second. Yeah, can you hold? Someone from your building called me and left me a message but I need to listen to the message and get the guy’s name.
At this point, he proceeds to listen to the voicemail that was left for him by someone from my company. I’m guessing he was using two phones to accomplish this, because I could hear the voicemail, but not well enough to make out what was being said on it.
Joe Q. Public: Okay, it’s Eric. I need to talk to Eric.
Me: What is the last name?
JQP: I don’t know. Just put me through to Eric.
Me: We have more than one Eric working for the company.
JQP: You do?
Apparently Eric is a unique enough name to qualify someone to go the one-moniker route, a la Shakira or Madonna.
Me: Yes. What department are you looking for you?
JQP: He’s a recruiter.
Me: There is no Eric in recruiting. I can transfer you to a recruiter though, and I’m sure he could assist you if your call is in reference to an open position.
JQP: How many Erics you got? Just read ‘em all off to me.
Me: Sir, we have quite a few Erics.
JQP: How many?
JQP: Oh, well, okay, let me listen to the whole message. I stopped listening after he said Eric. I’ll just call you back after I listen to the whole thing.
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